Carpet Cleaning FAQ

Fabric protectors won’t prevent your carpet from getting dirty. Their purpose is to protect your carpet from permanent stains and prolong the life of the fabric, which they do very well if properly applied.

Because dogs and cats don’t sweat, their urine contains alkaline salts which absorb moisture out of the air. Thus, pet urine never really dries. It becomes a feeding ground for bacteria which causes odor, staining, and discoloration. Minor conditions can be handled with a combination of germicidal and enzyme surface treatments, and enzyme injections into the padding. Major conditions usually require pad replacement and floor treatment in addition to treating the carpet.

We use top-of-the-line cleaning products consistent with industry standards and manufacturers recommendations. Our products are eco-friendly and OSHA/EPA compliant.

We move things like sofas, tables and chairs. We don’t move dressers, beds, china cabinets, electronics, pianos and such. We ask that you remove breakables and knickknacks from the furniture you want moved.

It usually takes from 8 to 24 hours to completely dry depending upon the condition and thickness of the carpet, and ventilation. You can walk on it as soon as we’re done, but be careful not to slip when going from damp carpet onto a hard surface. We also recommended to keeping children, pets, and heavy traffic off of the carpet for 4-6 hours.

Normally 1 1/2 to 2 1/2 hours depending on the size of the house.

When you call for an estimate we ask a series of questions which will help detect any conditions which may involve an extra charge. The difference is we let you know up front what to expect.

The frequency of cleaning will vary from one household to another depending upon the number of occupants and the level of usage. At a minimum, you should get your carpets professionally cleaned once a year.

Biological contaminants, volatile organic compounds, combustion products, dust mites, chemical contamination, outdoor pollutants, pesticides, allergens, grease and oil deposits, sand, soil, food particles, and bacteria will make its way into your carpet. This collection of contaminants become trapped in your carpet, which in turns may contaminate the air you breathe and becomes a potential health hazard in your home. Vaccuuming and home cleaning products will make some difference, but cannot thoroughly and completely remove such contaminants.